Kabbage Review

ByCaroline BantonNov. 15, 2020

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In a Nutshell

Kabbage provides credit lines to businesses that need help covering expenses. Once approved, borrowers have instant access to funds and can draw on the approved amount at will. Kabbage lays out clear terms, and there are no hidden fees. Loans are structured as credit lines, and the Kabbage Card ensures easy and instant access to funds.

pros

  • Approval within minutes
  • The Kabbage Card

cons

  • The maximum line of credit is $250,000
  • Interest rates tend to be high

Kabbage Kabbage Visit Site

Kabbage at a Glance

Loan amount Up to $250,000
Minimum monthly revenue $4,200
Age of business 12+ months
Minimum credit score None
Repayment terms Six to 18 months
Time until funding Borrowers are qualified in 10 minutes
Direct lender or marketplace Direct lender

What Kabbage Offers

  • Lines of credit up to $250,000
  • Six months payback for all customers who qualify and 18 months for eligible customers
  • Unsecured loans approved “in minutes”
  • Monthly fees ranging from 1.5% to 10% with no hidden charges
  • No up-front fee
  • Fees charged only on outstanding balances
  • No prepayment penalties
  • Multiple withdrawal options: online dashboard and mobile app
  • Kabbage Card, for use anywhere Visa is accepted

Why Choose Kabbage?

Kabbage provides close to immediate credit lines to cover any type of expense. Once approved, you are notified of how much credit you have and which of their two loan terms you qualify for. You will have instant access to funds and can draw on the approved amount anytime you need extra cash for your business.

Business Goals

Kabbage is designed specifically for small businesses. Founded in 2009 by three financial entrepreneurs, this alternative lender realizes the need for companies to obtain necessary funds urgently and easily. Kabbage’s automated application system “quickly [connects] small businesses with capital.” Businesses can integrate their own systems with the Kabbage platform to reach their customers worldwide. Forbes magazine recognized Kabbage as one of the most promising companies in America in 2014 and 2015, and the platform was featured in the 2015 Inc. 500 list of the fastest-growing private companies in the nation. By providing access to as much as $250,000 in funds through lines of credit, Kabbage helps businesses avoid the drawn-out and complex application procedures associated with traditional loans.

Business Line of Credit

A line of credit from Kabbage can support you through slow seasons, fund small purchases, and cover essentials such as payroll when cash flow is interrupted. The Kabbage Card allows businesses to draw directly from their Kabbage line of credit.

Kabbage Extras

In addition to the features listed above, Kabbage loan recipients also qualify for perks, including service discounts and free financial help. You can sign up for UPS My Choice, a free 60-day trial of Constant Contact or free trials of Ecommerce software. Free consultations for taxes and credit and free Vonage business phone services are also available.

Fast small business funding

The Kabbage Card

The Kabbage card allows businesses to borrow exactly the amount they need when they need it. 

  • Each purchase made is a six-month loan with the customer’s existing rates and terms for the amount charged
  • There is no minimum transaction amount, and the card is free
  • Shop freely for your business needs anywhere Visa is accepted
  • The Kabbage care is secure with an EVM chip and real-time fraud monitoring system
  • The Kabbage Card is intended strictly for business use, so ATM withdrawals are blocked
  • As with other Kabbage loans, using the card will not impact your credit

Minimum Qualifications

Loan application with a bank or credit union is time-consuming. It requires gathering the necessary financial information, updating your business plan, and crunching numbers to prove you are a worthy investment. Kabbage, on the other hand, has only a few simple requirements for business owners seeking funding:

  • You must have been in business for at least one year.
  • Annual revenue must be at least $50,000, or your company must show at least $4,200 of monthly income for the last three months.
  • You must be at least 18 years old.
  • All applicants must be U.S. citizens.

What You Need to Provide

Kabbage asks for the following basic information during the application process:

  • Your name
  • Your business name
  • Home and business address
  • Business tax ID
  • Social Security number

Save Time, Link up

You’ll also be asked to create login credentials and to connect your bank account. Kabbage provides the opportunity to connect additional business accounts, such as QuickBooks, eBay, Amazon, PayPal, and Stripe. Linking multiple services gives Kabbage a better picture of your current financial status.

Unlike most traditional lenders, Kabbage considers multiple factors when determining whether or not to extend a line of credit. In addition to your credit score, the lender looks at:

  • How long you’ve been in business
  • Your average monthly revenue
  • Revenue consistency
  • Cash flow
  • Transaction volume
  • Seller rating, if applicable

Kabbage will verify your business account information and perform a hard credit check to determine your credit score.

Kabbage Application Process 

The entire application process should take 10 minutes or less. 

  1. After submitting your application, it is reviewed by an automated system that calculates your loan amount and the term. 
  2. Once approved, funds are deposited to the account of your choice. PayPal deposits may be almost instantaneous. Bank deposits can take up to three days, depending on the bank.
  3. If your current financial situation does not allow your business to qualify for a Kabbage loan, the company keeps your information on file and reviews periodically. You do not have to reapply in the future as Kabbage will notify you when funding becomes available. 

The same process may increase your credit line as your business grows. To qualify for a Kabbage loan and maintain an active profile, all information you submit must be accurate to the best of your knowledge. Kabbage requires users to maintain the accuracy of their information and reserves the right to close accounts otherwise.

Repayment Terms

Terms from Kabbage business loans are simple and easy to understand, so you don’t have to worry about complicated fee structures or changes in interest rates. You pay one simple monthly fee for a Kabbage Funding loan. There are no origination fees, annual fees, monthly maintenance fees, documentation fees, or other hidden fees. Every month, you’ll pay back an equal portion of the loan principal plus the monthly fee, and you only pay a fee during the months you have an outstanding balance.

Payments are automatically withdrawn from your connected bank account, but you can also make manual payments whenever you wish. Kabbage does not charge fees for early repayment, so you can choose to pay more than the minimum at any time. Paying off the loan before the terms are up can actually mean owing less overall because you pay fewer monthly fees.

Kabbage does charge for late payments, however. If the balance due is $100, the fee is $10. If the balance due is between $100 and $5,000, the fee is $35. And, if the balance due is greater than $5,000, the fee is $100. 

Although you can withdraw money from your credit line once per day, you are never obligated to use any funding Kabbage approves for your business. 

Kabbage Keeps You Safe & Secure

Kabbage is certified for customer privacy. Your login information is never shared, and the company does not sell customer data to third parties. Kabbage publishes the privacy policy of Celtic Bank on its website, which is the institution that disburses Kabbage loans.

Help & Support Availability

Kabbage provides extensive educational articles, guides, infographics, blog posts, videos, and webinars covering the most critical aspects of running a business. Visit the resource section and choose from categories including growth, funding, management, and innovation. You can also contact Kabbage via phone or email with additional questions and concerns. Emails are delivered through the website or directly to support, and messages are typically answered within 24 hours to avoid unnecessary interruptions in business operations.

Educational Tools

Kabbage’s FAQ section provides answers to common questions on the loan process and service features. If you have questions on funding, the payment and fee schedules, or the application, you’ll find the answers here. A loan calculator is available under the “Business Loans” drop-down menu so that you can calculate the total cost of different loan amounts.

Kabbage Review in Short

Kabbage is a useful lending option for the modern small business. The automated review and approval process simplifies the loan application process giving you time to focus on running your company. The requirements are straightforward, and Kabbage considers factors other than your credit score when determining whether your business qualifies. The terms and fee structure are easy to understand, and there are no hidden fees. All loans are structured as credit lines. That way, you can withdraw money as needed, and you only have payments if you have an outstanding balance.

Multiple withdrawal methods and an automatic payment system make Kabbage preferable for on-the-go business owners. You have access to cash wherever and whenever you need it so that your business can continue to operate uninterrupted if cash flow slows. Kabbage has earned an A+ rating with the Better Business Bureau rating and a reputation as a reliable small business lender.

Physical Address

Kabbage

925B Peachtree Street NE

Suite 1688

Atlanta, GA 30309

Kabbage customer testimonials

GreatReviews 6,620
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Excellent
83%
Great
9%
Average
3%
Poor
1%
Bad
4%
  • author
    Hasmir
    Nov 15, 2020
    Hang cahs kung

    Hang cahs kung

    ...

  • author
    Alyssa Kraemer
    Nov 05, 2020
    Terrible experiences all around

    Getting a line of credit with Kabbage was the worst decision I’ve ever made for my business. Between the astronomical hidden fees and the insanely high interest, Kabbage is a lose/lose deal. The company has no internal communication and terrible customer service. Condescending managers who are happy to run you through the ringer with no help. Fast forward March 2020. Upon the start of corona virus, despite NEVER missing a payment, Kabbage yanked my line of credit. As my city was shutting down, when my business needed additional funds more than ever, with out any reason or notice, the cancelled my line of credit. When I called, they said it was because my credit score went down... they were correct, it did go down. 3 points.🤨 I continue making my payments, and eventually reach the point where things are getting pretty grim and need to make some arrangements. I call in weekly, let customer service know how much I can pay and when and think it’s all good. There is NO COMMUNICATION WHATSOEVER within the company. Essentially, even if you just make the agreed upon payment and set a date for the next payment, they are still going to bombard you with automated calls. Apparently they cannot figure out how to program their basic automations. It’s been a stressful 9 months, but I’ve been making my payments and arrangements diligently without too much issue, until today. I’m in manufacturing, in Louisiana and last week we had a storm which knocked out power for days... in some areas it’s still not on. Because of the outage, I literally have no work going out until earliest next week. I have a small payment ($1100ish) that I figured I could defer to next week. I honestly did not think it was a big deal, as I’ve deferred payments before. After getting bounced around to three people who could not help me with my request, I get passed off to the “manager” Jared. I expressed my issues with Jared, who pretty much said once the payment was set there was nothing he could do about it. I found that hard to believe, and albeit, was very stressed/frustrated at this point, and I imagine it showed in my tone. Jared then proceeded to tell me I could call chase to issue a stop payment. Quite frankly, after sitting on their phone, and getting bounced from person to person, one wrong department to another, the last thing I wanted to do was sit on another automated call, especially since Kabbage was a complete waste of my time. I may have said something along the lines of “I won’t even be able to get a person on the line at chase.”, which while not true, we all know it means I have an even longer, more frustrating call in my future. In a completely uncompassionate and condescending manner, Jared then offer to give me the phone number to chase. (At that point I hung up on him. I’m seeking help, not some dude to talk down to me.)

    ...

  • author
    Amir Naraghi
    Oct 16, 2020
    No one picks up and no one answers…

    No one picks up and no one answers back, How could I manage my loan???

    ...

  • author
    David
    Sep 11, 2020
    Non Existent Customer Service

    As so many others wrote their PPP loan application customer service was non existent, they didn't approve, although I was clearly eligible, called them many times and emailed them, never got through to a human until today, when I suddenly received a humans email response more than a month after the PPP loan deadline. They shouldn't have offered this service, if they cant deal with it and don't have any customer service, companies were relying on them and lost out by being told that the loans weren't going through after PPP application deadline, we could have applied with other banks, who would have communicated with us. Shame on Kabbage, they are a group of incompetents and frauds!!! Wasting peoples time and misleading them. They owe apologies to hundreds of small businesses, however their apologies wont help at all.

    ...

  • author
    reese
    Sep 01, 2020
    It's time for a class action suit

    Similar to many of the reviews already present, I was approved for PPP, asked to send my personal tax return, marriage license, a utility bill, a voided check, my drivers license, and more. My husband who also applied was given the same run-around. After providing all of these documents (which I now regret) and it taking them over the 20-day SBA period and the claim of an attempt to deposit the funds into my account and having them rejected, I was told today that my application was canceled due to my not providing my EIN number. (Of course, I did). This is an absolute joke. I am wondering how those of us on this page who have had similar experiences can gather for a class action case. Google search the article on Kabbage on Real Time (can't include links here). It seems they are exploiting our vulnerability in needing these funds and using it as an opportunity to gather unnecessary personal information, which they plan to legally share. What is clearly illegal is the claiming that these documents are necessary in order for them to process the loan. It is a scam. How can we contact one another to create a class action?

    ...

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